Shipping Policy
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Shipping Policy
At Novuresearch, we strive to provide efficient and reliable shipping services for all customers.
Order Processing
Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
We offer a range of shipping options at checkout. Delivery times vary depending on the selected method and destination.
Estimated Delivery Times
Shipping times are estimates only and are not guaranteed. Delays may occur due to external factors beyond our control.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email. Customers are responsible for monitoring shipment progress.
Incorrect Shipping Information
Customers must ensure that all shipping details are accurate at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Lost or Delayed Shipments
If your order is delayed or appears lost, please contact us so we can assist in resolving the issue with the carrier. However, we cannot guarantee recovery or replacement.
Delivery Confirmation
Once a package is marked as delivered by the carrier, Novuresearch is not responsible for loss or theft.
Agreement
By placing an order, you agree to the terms outlined in this Shipping Policy.